"Chris and his team are simply amazing. We use Centerpoint IT for our telephone services in a hosted model. We rely on the Allworx phone system as our primary method of communication. Thanks, Chris and the team at Centerpoint IT."
Stuart Crawford
One expert team runs your IT, security, and phones, monitored around the clock and backed by a documented map of your whole network. Proactive support that prevents problems instead of reacting to them.
Managed IT services hand the day-to-day running of your technology to an expert team that monitors, maintains, secures, and supports everything for a predictable monthly cost. Centerpoint IT becomes the IT department you do not have to hire, staff, or manage, so you get enterprise-grade capability without the enterprise headcount.
Any provider can promise reliability. These are the facts that back ours up:
Serving metro Atlanta and North Georgia since 2006
Rated 5.0 across 233 client reviews
Microsoft Partner and Allworx Partner
One accountable provider for IT, security, and phones
Managed or co-managed to match your team
Moving to managed IT should feel like relief, not disruption
We start with a short conversation to understand your business, your goals, and where technology is holding you back.
We assess your environment and build a clear, prioritized plan for support, security, and long-term strategy.
We transition your IT in stages so nothing drops, then manage it day to day with regular reviews to keep it aligned.
The businesses that join us tend to stay, because the constant search for someone reliable finally ends. That loyalty is reflected in a 5.0 rating across 233 reviews and clients who have trusted our managed IT services in Atlanta for years.
"Chris and his team are simply amazing. We use Centerpoint IT for our telephone services in a hosted model. We rely on the Allworx phone system as our primary method of communication. Thanks, Chris and the team at Centerpoint IT."
Stuart Crawford
"I am new to my job. Although I have used a Mac for years, my colleagues all use PCs. Centerpoint IT was quick to get me set up and going on both my office PC and my Mac, so I can work anywhere. Fast, knowledgeable, and so easy to work with (...)”
Janis Kirtz
Doing IT yourself looks cheaper until you add up what it takes. Staff loses hours to problems they are not trained to fix, one senior hire cannot cover every skill or every hour, and vendor-hopping leaves you re-explaining your setup to a new face each time something breaks. The hidden bill shows up as downtime, missed opportunities, and security gaps nobody was watching. Managed IT replaces that guesswork with a team that already knows your systems and a cost you can plan around.
Curious what IT is really costing you today? Find out in a free IT assessment.
Managed IT is not one service; it is the whole function of an internal IT team delivered by ours, the same depth metro-area businesses get from our IT services in Atlanta. Here is what runs once you are with us.
Help desk support gives your team a fast, direct line to real engineers who resolve issues instead of just logging them. When a problem needs hands-on attention, our IT Support team comes to you rather than leaving it on a ticket.
Proactive monitoring watches your servers and network around the clock and fixes small issues before they become outages. Most problems are solved before your team ever files a ticket.
Security is built into every managed plan, not sold as an afterthought. Our cybersecurity work protects your business from ransomware, phishing, and the gaps attackers look for.
We manage the cloud services your team relies on, from Microsoft 365 and Azure to secure file access for remote and hybrid staff. Your people reach what they need from anywhere, safely.
Our backup and business continuity service keeps your data recoverable no matter what happens, from a deleted file to a failed server. Recovery is planned, not improvised.
Our vCIO services give you senior technology guidance without a full-time executive salary. We build a roadmap that ties every technology decision to where your business is heading.
We also run your business phone systems and internet, so voice and data answer to one team. Communication failures stop being someone else’s problem to blame.
Want to see how much of this we could take off your plate? Book your free assessment.
Book your assessmentYou should understand what you are paying for before you commit, so we keep pricing simple and transparent. There is no single right model, only the one that fits how your business runs.
Some companies start with break-fix support and pay as issues arise, which works only when little goes wrong. Most settle on a per-user or per-device plan that keeps costs steady and scales cleanly as the team grows. A flat, all-in monthly agreement rewards prevention, because we are motivated to stop problems rather than bill for them. Whichever model you choose, you will know exactly what is included, so the invoice never surprises you.
The shift is easy to feel within the first month. Here is what it looks like:
Not every business wants to hand over everything, and you do not have to. If you have no internal IT, we act as your complete department. If you already have staff, our co-managed IT model backs them up, covering the gaps, adding specialized skills, and taking routine work off their plate.
That flexibility means you are never paying for support you do not need, and your in-house people get a partner instead of a replacement. As your business changes, the arrangement changes with it.
Most IT problems drag on because the person helping does not know your setup. We fix that by documenting your entire environment, a working blueprint of your systems, so any engineer on our team can pick up where another left off. Nothing depends on one person’s memory, and nothing gets lost between handoffs. That documentation also makes us faster. When you call, we are acting on what we already know, which is exactly why our Atlanta team resolves issues quickly instead of starting from scratch.
Managed IT services are the ongoing management, support, and protection of your technology by an outside provider for a predictable fee. Instead of fixing things only when they break, the provider monitors, maintains, secures, and plans your IT as your outsourced department.
Managed IT is proactive and prevents problems, while break-fix only reacts after something breaks and bills per incident. Managed IT gives you predictable costs and far less downtime, which is why most growing businesses move to it.
An MSP runs your technology end to end: help desk, monitoring, cybersecurity, cloud, backup, and IT strategy. In practice, it is like having a full internal IT department, without hiring, training, or managing the staff yourself.
Pricing depends on your size and the model you choose, typically a per-user or per-device monthly plan rather than hourly billing. What matters most is that costs are predictable and everything included is spelled out, so there are no surprise invoices.
Yes. Our co-managed IT model supports an in-house team rather than replacing it, covering gaps, adding specialized skills, and handling routine work so your staff can focus on higher-value projects.
Yes. Security is built into every managed plan, including endpoint and email protection, multi-factor authentication, monitoring, and user training, because IT and security cannot be managed in isolation.
It depends on the size and complexity of your environment, so we plan the transition in stages rather than all at once. The goal is that your team notices better support, not a disruptive handoff.
11285 Elkins Rd Suite E1, Roswell, GA 30076
Hours: Monday - Friday
8:00 am - 5:00 pm
Hours: Monday - Friday
8:00 am - 5:00 pm
We are turning 15 and want to celebrate this milestone with you because without you this would not have been possible. Throughout this year look for special promotions on services and tools aimed at Making IT Simple for You so you can focus on your business.
We are turning 15 and want to celebrate this milestone with you because without you this would not have been possible. Throughout this year look for special promotions on services and tools aimed at Making IT Simple for You so you can focus on your business.