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Your Guide to Co-Managed IT Services in Atlanta

As a business owner, you may think that your IT management options are limited to in-house IT specialists or external managed service providers. However, there's another advantageous alternative that combines the strengths of both: co-managed IT services. In this arrangement, your internal IT staff collaborates with an external managed IT service provider to optimize your company's IT infrastructure and security while cutting costs and saving time.


Advantages of Co-Managed IT Support

Working with a co-managed IT provider offers numerous benefits for your business:

Cost Savings

Teaming up with a managed IT service allows you to tap into their existing partnerships with vendors for the best deals on software and hardware solutions. In addition, you save on staffing costs since external providers do not require vacations, bonuses, or leave.

Enhanced Repairs

Managed IT services teams possess a deeper knowledge of various IT issues compared to in-house staff. Thus, they're more experienced in handling diverse problems and implementing effective solutions.

Cutting-edge Solutions

Managed IT providers stay updated with industry trends and continuously update their skills, approaches, and toolsets to tackle modern issues and threats.

Time Savings

Collaboration between a managed service provider and your IT staff allows internal employees to focus on daily activities, while the external team handles more significant projects. The provider can also help automate repetitive tasks to relieve your employees' workload.

On-demand Experts

Partnering with a managed IT service helps supplement your team with skilled professionals, filling any skills gaps without the hassle of recruiting.

Reduced Downtime

Preventable issues such as network problems can cause costly downtime. Co-managed IT services rigorously maintain, test, and monitor your IT infrastructure to prevent small issues from growing into major problems.

Choosing a Co-Managed IT Provider in Atlanta

When looking for a reputable co-managed IT service provider, consider these essential factors:


A reliable provider should monitor your infrastructure while offering strategic security plans to safeguard your business data from cyber threats.


Select a provider that can adapt to your changing needs as your business grows.


Your chosen provider should offer round-the-clock responsive service through phone calls, live chats, or emails.

Local Presence

A provider with a local presence can quickly assess your operations, fix any issues requiring physical presence, and favorably impact your business.


Opt for a managed service provider with a proven track record in successfully handling clients from various industries, demonstrating their ability to handle your IT requirements and unique needs.

Trust in Our Co-Managed IT Expertise

Atlanta-based businesses can greatly benefit from partnering with Centerpoint IT for co-managed IT services. We provide the professional support needed to meet your network and system needs while ensuring optimal efficiency for your employees. Our expertise and state-of-the-art tools enable us to monitor your system around the clock and ensure compliance with all regulations.

With Centerpoint IT, you can count on us for security monitoring, patch and asset management, data archiving and recovery, business continuity, and VCIO services. By choosing us as your IT support provider in Atlanta, we’ll simplify IT management while making it the most effective component of your business.

Contact us at (404) 777-0147 or email to begin working with the most reliable IT support provider in Atlanta.

The Necessity of Trustworthy Co-Managed IT Services in Atlanta

In today's fast-paced digital landscape, it is imperative for businesses in Atlanta to have a dependable co-managed IT service. We understand that maintaining a solid IT infrastructure is crucial for the success and growth of any organization. Here are some key reasons why you need a reliable co-managed IT service:



Outsourcing IT operations to an experienced provider allows you to minimize overhead costs and optimize resource allocation. As a result, you can focus on your core business processes while we handle the tech side of things, thus saving your organization both time and money.


Continuous Support

Our co-managed IT services offer 24/7 support, ensuring your systems are up and running smoothly at all times. We constantly monitor your IT infrastructure to detect and resolve issues before they escalate, keeping your business operations uninterrupted and secure.



Partnering with us gives you access to a team of highly skilled IT professionals. We stay up-to-date with the latest advancements in technology and industry best practices, ensuring your business stays ahead of the curve and remains secure against potential threats.



As your business grows and evolves, so do your IT needs. We have the capacity to scale our services to accommodate your organization's expansion, whether it be adding new locations or upgrading your existing systems. This flexibility allows you to stay competitive, no matter the size or complexity of your operations.



Ensuring your organization complies with the ever-changing regulations and industry standards can be a daunting task. Our experienced team is well-versed in the intricacies of various regulatory frameworks, taking the burden off your shoulders and guaranteeing compliance.

To sum up, investing in a reliable co-managed IT service in Atlanta is a strategic move that will greatly benefit your organization. By leveraging our expertise, resources, and support, you can rest assured that your IT infrastructure is in capable hands, allowing you to focus on achieving your business goals.

Key Points to Consider in a Co-Managed IT Service Provider in Atlanta

As we evaluate co-managed IT service companies in Atlanta, here are some essential aspects to keep in mind:

Reputation and experience

Look for an IT service company with a proven track record and extensive experience in providing co-managed IT services. You can gather this information from testimonials, case studies, and references.

Industry expertise

It's essential to select a company with experience in your specific industry, as they will be familiar with common challenges, regulations, and best practices.

Wide range of services

Evaluate the various services offered, such as infrastructure management, cybersecurity, cloud solutions, and helpdesk support. A comprehensive range of services can help you get the most out of your partnership.


Choose a local provider with a clear understanding of the Atlanta business landscape and its unique requirements. A provider that is responsive and easily accessible for on-site support is a great asset.

Flexible support

The co-managed IT service provider should offer a flexible support model that can adapt to your business's changing needs. This may include 24/7 support, remote or on-site assistance, the ability to scale up or down, and more.

Strong communication

Strong communication skills and regular reporting are essential. Make sure the company can keep you well-informed about your IT systems and ongoing projects in a clear and concise manner.

Emphasis on cybersecurity

Cybersecurity is crucial in today's business environment. Ensure that the company takes proactive measures to strengthen your IT security, including regular audits, risk assessments, and incident response plans.p>

By considering these factors, we can make an informed decision and select a co-managed IT service provider in Atlanta that best aligns with our business goals.

Understanding Co-Managed IT Services

Co-managed IT services blend the benefits of an organization's internal IT department with the expertise and resources of an external IT provider. By working together, both parties can ensure the IT infrastructure is well-maintained, secure, and capable of meeting the growing needs of the organization. Some of the key features of co-managed IT services include:

Collaborative approach

We utilize a partnership model, where our team and the organization's internal IT staff complement each other's skill sets and strengths.

Scalable support

Co-managed IT services can grow with the organization, providing the flexibility to adjust the level of support as needed.

Access to specialists

Our team of experts can provide specialized knowledge, skills, and tools that an internal IT department may not have access to.

Enhanced security and compliance

By working together, we can ensure the organization meets necessary security requirements and stays up-to-date with the latest industry standards.


Co-managed IT services can help the organization manage its IT budget more effectively, providing the appropriate level of support without the need for a fully staffed internal IT department.

When considering co-managed IT services in Atlanta, our team stands ready to assist organizations in making the most of their IT infrastructure and support systems. We are committed to quality, reliability, and delivering outstanding results for our clients.

Distinguishing Co-managed IT from Traditional Managed IT Services

Co-managed IT services offer a unique approach compared to traditional managed IT services. Here are some key differences:



In co-managed IT, we work together with your in-house IT team, complementing their expertise and helping to expand their capabilities. Traditional managed IT services often replace the in-house IT team.



With co-managed IT, we tailor our services to your specific needs in Atlanta. As a result, you have the flexibility to choose the areas of support you want. Traditional managed IT services usually provide a one-size-fits-all solution.



Co-managed IT allows us to quickly scale our support up or down depending on your business requirements, offering a more adaptable solution. Traditional managed IT services may lack this adaptability.


Knowledge Sharing

We believe in empowering your IT team with valuable knowledge and skills through working closely with them and sharing the latest IT advancements. Traditional managed IT services often do not place emphasis on learning and growth.

These distinctions demonstrate how co-managed IT services in Atlanta differ from traditional managed IT services. By partnering with us, your organization can experience a more versatile, dynamic, and integrated approach to IT management.

How Co-Managed IT Services Function

In a co-managed IT services setup, we partner with businesses in Atlanta to provide a blend of in-house and outsourced IT support. By combining the expertise of our IT team with the client's in-house resources, we create a seamless and efficient system. Here are the key components of co-managed IT services:


Our IT experts work closely with the client's in-house IT staff to ensure smooth communication and knowledge transfer. This allows both teams to address any IT issues and challenges efficiently.

Division of Tasks

Tasks are divided between our IT team and the client's in-house staff based on their expertise and capabilities. This ensures that each team focuses on their core strengths while supporting each other in other tasks.


Co-managed IT services enable businesses to scale their IT resources as needed. As the company grows, we can provide additional support and resources to meet increased demand without any significant impact on their budget.


Instead of hiring full-time employees for every IT role, businesses can ensure their IT needs are met by leveraging our services on an as-needed basis. This can lead to significant cost savings without compromising the quality of IT support.

Improved Security

By partnering with us, our clients gain access to our advanced security tools and best practices. This helps businesses stay ahead of emerging threats and ensures the continuous protection of their IT infrastructure.

By utilizing co-managed IT services in Atlanta, businesses can achieve efficient and reliable IT support while maintaining cost-effectiveness and scalability. Together, we create a robust IT foundation that enables businesses to grow and succeed in today's competitive market.

What Areas Are Covered by Co-Managed IT Services?

Dealing with Various IT Tasks

As a proficient provider of co-managed IT services in Atlanta, our team at Centerpoint IT supports and complements your existing IT staff by handling a wide array of tasks that may go beyond their expertise or resources. Our services include:

Help Desk Support

We offer reliable and prompt assistance to resolve technical issues and maintain the smooth operation of your business.


Our experts implement robust security measures to protect your network and data assets from cyber threats.

Azure Management

We handle the deployment and management of Microsoft Azure services to maximize the benefits of cloud technology for your business.

AWS Management

Our team is skilled in managing Amazon Web Services, ensuring seamless operations across storage, computing, and more.

Cloud Solutions

We provide strategic guidance, implementation, and support for cloud-based services to increase your organization's efficiency and flexibility.

Project Management

Our experienced project managers oversee significant IT initiatives from inception to completion, ensuring timely delivery and meeting business objectives.

The Benefits of Co-Managed IT Services

In our pursuit of exceptional IT management, we have come to appreciate the numerous advantages that co-managed IT services offer. By combining the expertise of in-house and external IT professionals, businesses in Atlanta can leverage these benefits to maximize efficiency and remain competitive in the market.


Enhanced Expertise

With co-managed IT services, organizations have access to a wider range of skills and knowledge. This ensures that complex IT issues are handled efficiently by experts in various domains.



As a company grows, its IT demands evolve. Co-managed IT services enable seamless adaptation to different technological needs, ensuring that businesses can scale with ease.


Cost Savings

Outsourcing certain IT functions can help save on labor and infrastructure costs. By utilizing co-managed services, businesses can allocate resources more effectively and maintain budget control.


Greater Focus on Core Business

Co-managed IT services free up in-house IT teams to focus on strategic initiatives. This improves overall efficiency and enables businesses to devote more resources to their core competencies.


Reduced Risk

By employing a collaborative approach, co-managed IT services help to mitigate potential security risks. External IT experts can identify vulnerabilities and ensure a robust security infrastructure is in place.

These distinctions demonstrate how co-managed IT services in Atlanta differ from traditional managed IT services. By partnering with us, your organization can experience a more versatile, dynamic, and integrated approach to IT management.

Disadvantages of Co-Managed IT Services

While co-managed IT services bring numerous advantages, they also come with some drawbacks worth considering. Here, we'll discuss the potential downsides to opting for this type of arrangement:

Loss of Complete Control

By partnering with an external provider, businesses may have to sacrifice some control over their IT operations. This arrangement might not be ideal for organizations that prefer to manage every aspect of their systems internally.

Communication Challenges

Co-managed IT services rely on effective communication between a company and its provider. At times, this can lead to misunderstandings or delays in addressing critical issues, potentially affecting business operations.

Cost Concerns

While co-managed IT services in Atlanta can be cost-effective, some organizations might find the costs associated with the partnership to be higher than anticipated. Comparing costs and benefits carefully before committing to a partnership is essential to avoid budgetary surprises.

Dependency on Third-Party Expertise

Relying on external expertise could make businesses increasingly dependent on their IT service provider. In some cases, they might find it challenging to transition back to a wholly in-house IT team should they choose to do so in the future.

Data Security and Privacy

When entrusting sensitive business data to an external provider, there is always a risk associated with data security and privacy. It is crucial to select a reputable provider with a track record for robust security standards to minimize this risk.

In conclusion, while co-managed IT services can be valuable for businesses in Atlanta, it is crucial to consider the potential disadvantages before implementing such an arrangement. With a careful approach, companies can mitigate these drawbacks and maximize the benefits of their co-managed IT partnership.

You're in Safe Hands

In the ever-evolving world of technology, we understand the importance of having the best support for your IT infrastructure. That's why our co-managed IT services in Atlanta are carefully designed to ensure your business runs smoothly and securely.

We provide:

Expertise and experience

Our talented team of professionals possesses a deep understanding of IT management, allowing us to identify potential issues and implement effective solutions even before they become problems.

Robust infrastructure

Our state-of-the-art hardware and software systems are at your disposal, ensuring your business operations are both efficient and secure.

Customized solutions

We take the time to understand your unique business needs and provide tailored solutions to cater to your specific requirements.

Responsive support

Our dedicated customer support team is always ready to assist and troubleshoot any issues that may arise, providing quick problem resolution.

Proactive monitoring

We continuously monitor your IT systems to identify potential threats and vulnerabilities, and act on them promptly, safeguarding your valuable resources.

By partnering with us, you can rest assured that your business technology is in safe hands, and our co-managed IT services in Atlanta will help pave the way for your continued growth and success.

Frequently Asked Questions

Traditional IT Support

  • Focuses on break-fix solutions
  • In-house IT management may struggle with resources
  • Limited scalability
  • Reactive approach to IT issues

Co-managed IT Services

  • Provides ongoing, proactive support
  • Access to a vast pool of resources and expertise
  • Flexible scalability based on business needs
  • Proactive approach, including monitoring and updates

  • Healthcare providers
  • Financial institutions
  • Manufacturing companies
  • Legal firms
  • Non-profit organizations

  • The size and complexity of the business's IT environment
  • The level of service and support required
  • The specific IT services/software utilized
  • The duration of the contract with the service provider

  • Regular security audits and vulnerability assessments
  • Implementation of firewalls, intrusion detection systems, and encryption
  • Security awareness training for employees
  • Establishment of incident response and disaster recovery plans

  1. Evaluate the current IT infrastructure and identify areas needing improvement
  2. Determine the specific services and support required by the business
  3. Research and select a reliable co-managed IT services provider
  4. Define roles and responsibilities between the provider and the in-house IT team
  5. Implement any necessary technology upgrades and establish ongoing monitoring
  6. Regularly review and adjust the partnership as the business evolves