When your company is growing, increasing demands can overload your IT department. And yet, your IT guys may be reluctant to say anything about this. The reason is simple: Job security. If they’re overwhelmed with work, they won’t be able to think strategically, take the time to train additional staff or get up-to-date on the latest technologies to help your business. In many cases, your IT guy will be the last one to tell you that they need help.
They could make excuses of course. Hiring additional employees costs too much–it’s time-consuming. You’ve got to interview all those people and check their references. This is all true, but you can’t afford to let the security and reliability of your technology fall by the wayside. So, what’s the answer? It’s simple–Co-Managed IT Services.
These Are Some Of The Things That Your IT Guy May Not Be Telling You:
Your IT Department May Need Some Help
A Co-Managed IT Solution can give your team the additional support they need to optimize IT performance and accomplish their tasks efficiently. It’s a solution that offers numerous benefits. In spite of this, you may get some push-back if you, as the CEO, suggest co-managed services to your IT staff.
There are several reasons for this attitude:
New technicians coming in to help your IT department might discover that your current IT staff hasn’t been doing the daily maintenance your network requires. Have they been performing daily backups? Do they routinely check backups to make sure they’re viable and will work if needed? Are patches being applied? Is network health being monitored?
Your new co-managed team might very well know more about important technology like the Cloud, IT security best practices, virtualization, and unified communication systems. This could make your current in-house IT team uncomfortable if they have significant knowledge gaps.
You Require Improved Workload Management
In fact, there are lots of benefits to co-managed IT. If your IT staff is having trouble keeping up with their daily duties or don’t have the time to think strategically, then outside help is the perfect solution. This will free them up to focus on higher priority objectives that improve business functions. It’s important to explain this in terms that focus on enhancing your current IT staff’s effectiveness. That way, both teams can work together in harmony delivering the results your business needs. Your important projects will get completed on time, and you’ll have a team focused on keeping your technology running optimally.
Project Support May Be Lacking
There may be times when your IT staff needs expertise that they don’t have, like migrating cloud solutions, virtualization or IT security enhancements. Look for professionals who specialize in a variety of IT capabilities and can provide the technical help you need for special projects. This is beneficial in many ways, and your in-house IT people will be grateful to get the expertise they need for these big complex projects.
Security Support Is In Jeopardy
As your business grows, your IT security requirements do as well. Where simple solutions once worked, you can no longer depend on them to keep your data safe. A co-managed IT service can move your IT to a managed, enterprise-level security platform with next-generation firewalls, data leak prevention, intrusion detection, encryption, dark web monitoring, two-factor authentication, single sign-on solutions, and more. With the rapid rise in hacking and phishing, there’s no such thing as too much cybersecurity.
Independent Reviews Aren’t Being Done
Every organization could benefit from independent reviews of their IT infrastructure. No matter how good your IT department is, they could overlook some important things. When you implement independent auditing of your network, you’re much more likely to catch and resolve issues that could cause major problems. Every business needs dashboard visibility into the health of their IT systems and related tools.
Strategic IT Planning Has Been Put On The Back Burner
As your company expands and technology evolves, your IT department must stay on top of emerging technologies and best practices. A co-managed IT team will have the advisory services to help you develop an IT plan that will grow as your business does. This service can be added to your co-managed solution to keep everyone on the same page. Planning for the future is essential for healthy business growth.
Predictable Budgeting Isn’t Being Accomplished
With an IT department to fund, you don’t need to worry about surprise invoices. Look for a customized Co-Managed IT Plan for a fixed monthly rate. You’ll benefit from proactive IT administration for things like maintenance, monitoring, help desk services, and account management. If your needs change along the way, you can update your Plan. Your goal should be to have the complete Co-Managed IT Solution you need at an affordable monthly rate. No matter how talented and experienced your internal team is, it’s unreasonable to expect your IT staff to have all the skills, experience and knowledge that managing today’s networks require.
IT reliability, security, and accessibility are too important to risk. If you need an extra hand or two, our Co-Managed Solution can support your IT department and elevate your business to the next level. Contact Centerpoint IT in Atlanta for more information or a complimentary assessment of your IT requirements.
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