A recent client had an old server that began to consistently crash. While we would like them to transition to a new server solution, we worked with what we had available. As a next best option, we installed monitoring software on the system so that we could diagnose any issues that might arise. Luckily, we were able to identify an anti-virus issue and take appropriate measures. Their IBM cloud-based, real-time monitoring solution saved their server and prevented further downtime.
But not all problems can be fixed that easily. IT flaws can be terminal, and permanent data loss can cause an entire business to fail. Upon seeing another client’s failing IT system, we installed a backup solution on their server knowing that any day, the old server would bite the dust. As we were upgrading their network and phone system, the server crashed, but they never noticed. Our backup solution immediately took action and business continued as usual. The backup was able to cover their business until we installed a new server for them. They were a week away from losing everything.
Cloud based services make diagnosing and fixing problems much easier, but these are just reactive measures. The cloud is proactive too. Through cloud services, businesses can access e-mail and office software from anywhere, even at home. There is no need to buy expensive hardware or software upfront. Instead, computers with an Internet connection can just tap into each service, like e-mail. Since the servers are located in high security data centers, running low on storage or forgetting to backup your system are problems of the past. Security, backups, and storage are baked right into the services, so you never have to worry about them again.
Most people already use cloud services without even realizing it. Mail applications like Gmail, Hotmail, MSN, and Yahoo provide e-mail to millions of users, and they never have to worry about upgrading their hardware or software in order to upgrade to the next version. You can access those applications from any smartphone, tablet, or computer. Your e-mail is always available and working so that you can access it anywhere, anytime, and from any device.
People tend to assume that their experiences are the norm. So if you’ve become accustomed to IT causing problems, your perspective might be a bit skewed. IT doesn’t have to be a headache. Businesses who transition to the cloud don’t have to worry about it at all. Just like flipping a light switch, your applications will work when you need them.
Category: Atlanta IT Service Articles, Date: 18th July 2012, Author: Chris Chao