Telecom Expense Management (TEM)

Take Charge of Runaway Telecom Costs

There’s never been a better time for a long, hard look at your telecom expenses. The ongoing pressure to cut operational costs down to the bone has made controlling the combined costs of voice, data, and cellular services one of today’s top-five budgetary challenges. For a smaller enterprise, however, the complexity of reducing those expenses without diminishing the quality and efficiency of their communications environment often presents a major obstacle. Centerpoint Direct’s Telecom Expense Management (TEM) Group is dedicated to providing the specialized know-how needed to balance your fiscal and technology goals.

Our specialized services include:

• Expense auditing to verify contracted services and identify billing discrepancies.
• Inventory of telecom services and devices to accurately document your resources and identify any underutilized or inactive services.
• Telecom contract negotiation and sourcing to ensure your carriers fit your needs and provide the best value.
• Cost recovery-We take a tough stance with carriers to make sure disputes over invoice discrepancies and refunds are resolved in your favor.

In most cases, our services/fees are provided on a contingency basis. That means if we fail to recover refunds or reduce your expenses, there’s no cost to you.