Hourly Rate
Service Description
It is important to keep in mind that managed IT customer under ITessentials and Allworx customers under Allworx IP Support (Plus) and Allworx DR received reduced hourly rates on services plus receive priority service over non-managed clients. Rates are subject to change. These rates are outline below:
Hourly Rate
Service Description
$14500
Allworx Phone Support/Service (for Allworx Support Plus customers): Regular business hours, 1 hour minimum onsite, 30-minute minimum remote. Minimum trip charge for onsite service is $75. Priority service
$17500
Allworx/Centerpoint Hosted Phone (for Allworx Support Plus and Allworx DR customers only): Regular business hours, 1 hour minimum onsite or remote. Minimum trip charge for onsite service is $75. Standard service interval:
3-5 business day response. (Non-Managed – Standard Hourly Rate)
$19000
Allworx/Hosted Phone Emergency/Expedited Support/Service (for Allworx Support Plus, Centerpoint Hosted and Allworx DR customers only):Same day requested service or after business hour service, 2 hour minimum. Minimum trip charge for onsite service is $75. After hours service is subject to resource availability. (Managed)
$25000
Allworx/Centerpoint Hosted Emergency Support/Service (for Non-Allworx Support Plus and Non- Allworx DR customers only) (Non-Managed).
Hourly Rate
Service Description (IT)
$18500
IT Labor (for ITessentials Managed Service customers only): Regular business hours, 1 hour minimum onsite, 30 minute minimum remote. Minimum trip charge for onsite service is $75. Overage billing rate for monthly bundled hours. Priority service interval (non-emergency): 1-3 business day response. (Managed – Standard Hourly Rate)
$25000
IT Labor (for ITessentials Managed Service customers only): Regular business hours, 1 hour minimum onsite, 30 minute minimum remote. Minimum trip charge for onsite service is $75. Standard service interval: 5-7 business day response (Non-Managed – Standard Hourly Rate)
$23500
IT Labor – Expedited (for ITessentials Managed Service customers only): Same day requested service or after business hour service, 1 hour minimum. Minimum trip charge for onsite service is $75. (Managed)
$29000
IT Labor – Expedited (for Non-ITessentials customers): Same day requested service, 2 hour minimum. Minimum trip charge for onsite service is $75. Service After hour’s service is subject to resource availability. (Non-Managed)
Call our business managed IT services department directly at (404) 777-0147 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.
Fill in our quick form
We'll schedule an introductory phone call
We'll take the time to listen and plan the next steps
11285 Elkins Rd Suite E1, Roswell, GA 30076
Hours: Monday - Friday
8:00 am - 5:00 pm
Hours: Monday - Friday
8:00 am - 5:00 pm
We are turning 15 and want to celebrate this milestone with you because without you this would not have been possible. Throughout this year look for special promotions on services and tools aimed at Making IT Simple for You so you can focus on your business.
We are turning 15 and want to celebrate this milestone with you because without you this would not have been possible. Throughout this year look for special promotions on services and tools aimed at Making IT Simple for You so you can focus on your business.
