If your business involves scheduling appointments with customers, you need to give the Microsoft Bookings service a serious look. This online service, which is part of Office 365, simplifies the process of setting and managing appointments with customers. It’s ideal for businesses such as medical offices, law firms, consultants, advisors, auto shops, hair salons, or anyone who provides services on an appointment basis. Customers can set appointments themselves or you can do it for them.
Bookings has 3 primary components:
With Bookings, you can efficiently:
How it Works
Bookings appointments can be made two different ways: customers can schedule an appointment themselves using the online booking page or staff can manually enter appointments. To make an appointment, the customer first selects the service they want. Then, based on the availability schedule you created, they can choose a day and time and enter their contact information to book the appointment.
As soon as the appointment is submitted, the customer is sent an email confirmation notice. The notice contains details of the appointment and a link for directions. It also includes a link the customer can use to change or cancel the appointment.
At the same time, the date is automatically added to your calendar or your staff’s calendar. Bookings work with Outlook calendar and Google calendar. Your customers won’t see your linked business calendars; they’ll only see the Bookings calendar you publish online.
The configuration is highly customizable and easy to configure. To set it up, you simply:
Bookings is available to Microsoft customers who have an Office 365 Business Premium subscription. The Microsoft Bookings mobile app is available in the Itunes and Google Play app stores.
For more information on Microsoft Bookings or help getting started, contact Centerpoint IT today!