In the area of Managed IT services, there are three, primary components, that requires some form of mandatory and ongoing monitoring and management. These three elements are your Infrastructure, your Platform, and your Software. Regardless of your industry, these basic building blocks are what forms your IT system foundation and the starting point which falls under Managed IT Services.
Yes, there are. As we continue, we branch out to observe the other subsets, of functions and features, that seamlessly work hand-in-hand with your main components. These additional Managed IT service components are as equally important.
Do note: All parts and elements require policies, processes, and procedures. Once instituted, mandatory and continuous enforcement, reporting, and updating are used to monitor, detect, quarantine, and manage your entire network.
As you review the short list of the additional units below, most of the items listed, you may not be aware of or know of their existence. The reason for this is, these are the unseen elements behind the scenes, which give you, your staff, or your clients a tremendous uninterrupted experience when using your devices or web browsers.
Bear in mind though, each item listed can and will affect your system positively or negatively. The thing to always remember; continuous monitoring and management is the critical differentiator and what keeps your system healthy.
Also, be aware; technology is always evolving with sweeping advances. What was new, eventually became commonplace. What was commonplace, became outdated; what became outdated, could not transition. So, the obsolete saw a new transition.
For example, Infrastructure, Platform, and Software are also witnessing the transformation within themselves. From horizontal deployment to vertical. i.e., from infrastructure on a physical device to infrastructure in the cloud, or software across a physical platform to software as a service.
So, on the short list above, we could also add Infrastructure, but it would then be known as Infrastructure-As-A-Service (IaaS). The same “As-A-Service” would also apply to Platform (PaaS), and Software (SaaS).
Now let’s look at how our three components have evolved and transitioned to the cloud. As a reference point, IaaS, PaaS, and SaaS have become the three main categories of cloud computing services, that are also a component of Managed IT services.
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Category: Atlanta IT Service Articles, Date: 8th April 2019, Author: Chris Chao