Keeping tabs on your business phone system is one of the best ways to boost productivity and eliminate waste. A call recording solution allows you and your employees to really focus on the conversation at hand, instead of taking what likely end up being incomplete notes, all while trying to seem present with whomever they’re speaking to. By recording the call, everyone can focus on actually taking part, and can get to taking notes later.
That’s not all though – add on a call accounting solution well to ensure your phones are being put to good use. We’ll set you up with a call accounting solution that will allow you to track and automatically report all incoming and outgoing calls in addition to monitoring internal, transferred and abandoned calls. The ability to account and monitor phone activity will allow you to take control of your telephone costs, identify and address inappropriate or personal fraudulent use on business time, and achieve a higher level of management across your business.